Refund policy

Thank you for shopping with Leyrah.
As a small business, we kindly ask all customers to review their orders carefully before completing a purchase.

No Returns or Refunds

All sales are final.
We do not accept returns, exchanges, or refunds.

Please make sure to carefully review:

product descriptions,
sizes and measurements,
materials,
colors and product details

before placing your order.

By completing a purchase, you confirm that you have read and accepted the product information and store policies.

Hygiene & Jewelry Products

For hygiene and safety reasons, we cannot accept returns or exchanges on:

jewelry,
earrings,
beauty or personal care products,
hygiene-related items,
opened or used products.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery at:

info@leyrah.ch

Please include:

your order number,
photos of the issue,
and a short description.

We will review each case individually and do our best to resolve the issue.

Contact

If you have any questions regarding your order, please contact us:

LEYRAH
info@leyrah.ch
LEYRAH Official Website